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Shipping & Returns
UK Delivery Information:
Orders are processed within 2-5 working days
Orders are dispatched using UK Royal Mail's 1st Class services
1st Class Standard delivery - £3
Orders over £100 will require a signature upon delivery.
Next Day Guaranteed Delivery - £6.95.
Orders must be placed before 1pm (GMT) to be eligible for Next Day Delivery.
Please note that deliveries to the Channel Islands are VAT exempt but incur a slightly higher price than to UK Mainland.
International orders are sent via Royal Mail tracked & signed for, which estimates delivery within 3-5 working days (However these are estimates and therefore not guaranteed delivery days). A signature is required on receipt of your delivery. Delivery cost £10.95
International customers are responsible for any fees, taxes and duties associated with the shipping and purchasing in their respective countries. We provide a tracking code for your order.
Ordering products, payment and delivery through us constitutes your acceptance of our terms and conditions. Ayamour reserves the right to modify these terms from time to time.
Returns & Exchange Policy:
Due to the delicate nature of our pure silk handmade products, Items that have been opened, used or worn will not be accepted for a refund. This does not affect your statutory rights.
Please advise us within 24hours should you receive any damaged goods and we will endeavour to investigate. We will however need photographic evidence at the time of logging your complaint.The cost of sending the goods back to us will be borne by you.
Alternatively, if you'd like to talk to someone from Ayamour, please contact the number below:
By email: firstname.lastname@example.org
By phone: +44 (0)7771 873 700 ( Monday - Friday 9am – 6pm GMT)